Is SEA LIFE Sydney Aquarium the same as Sydney Aquarium?
Yes! We became part of the global SEA LIFE family in September
Do you have a cloakroom?
SEA LIFE Sydney Aquarium doesn't currently have any storage
space to take bags, luggage or prams.
Can my children ride scooters or rollerblades inside the
No. We need to be mindful of the safety of our guests at all
Is SEA LIFE Sydney Aquarium wheelchair friendly?
SEA LIFE Sydney Aquarium has extensive wheelchair access
facilities throughout the attraction and wheelchairs are available
for free hire from guest services on arrival.
Please note: we require a security deposit, such as a credit or
bank card, which is returned upon return of the wheelchair.
What is the Glass Bottom Boat?
The Glass Bottom Boat is a 10-15 minute behind-the-scenes tour
of our huge Great Barrier Reef oceanarium. The glass bottom will
help you get an incredible view of 100's of tropical fish and some
of the reef's more famous predators, sharks, as well as sawfish and
other cool animals found on the real reef. Go to the Glass
Bottom Boat page for more info.
Do you have a family ticket?
Family tickets are ONLY available online. They are not available
for purchase at the attraction. SEA LIFE Sydney Aquarium also
offers a family Merlin Annual Pass, giving 2 adults and 2 children
unlimited entry to all Merlin attractions in Sydney, the rest of
Australia and New Zealand. Click here to find out more about the
Merlin Annual Pass.
How many visits does
my ticket allow me into SEA LIFE Sydney Aquarium?
Standard tickets are valid for one entry into the
Do you have to use your tickets in one day?
Single admissions (Single Visit tickets) are valid for one entry
and must be used on the date and time specified during the online
booking process (if applicable).
Do we have to enter SEA LIFE Sydney Aquarium straight after
purchasing our tickets?
No. You may enter at a later time on that day, however this is a
one entry ticket which must be used on the day of issue.
If I buy tickets online, I have to pick a timeslot. Do I have
to arrive and leave within that timeslot?
Single admissions (Single Visit tickets) often require you to
pick a timeslot when bought through our website. This timeslot is
for your arrival only - you do NOT have to leave within this
timeslot. Once you're in, you can stay as long as you like.
Is it a guided tour?
No. SEA LIFE Sydney Aquarium is a self guided-tour. However,
guided tours are available. If you would like to book a guided tour
or a VIP guided tour please call the Reservations team on (02) 8251
7800 (Our telephone lines are open Monday to Friday 9am to 4pm -
excluding public holidays).
You say 'save up to 30%'
on this website, so how do I get those tickets?
Our General Admission (Single Visit) online tickets are priced
according to the time and date you want to visit. There is always
an allocation of maximum discounted tickets available on the
website for certain dates and times. As with other tickets that are
sold online, from flights to theme park passes or hotel rooms, the
best prices are available during off peak times, such as late
afternoons or weekdays (although we do occasionally run special
discounts during peak times too). That's not to say that visiting
at those times is any different in terms of experience, as we
strive to offer all of our guests a great experience, no matter
when they visit. Aside from the biggest discounts we offer during
off peak times, we also guarantee to ALWAYS offer a minimum 10%
discount on General Admission tickets when you buy on this website
compared to our standard walk up prices, so you'll save money no
matter when you want to visit. And there's no booking fees either,
so there are no nasty surprises when it comes to purchasing.
Click to view General Admission
What age are Children?
A child is considered 4 - 15 years. 3s and under enter SEA LIFE
Sydney Aquarium free of charge.
Is there food inside?
SEA LIFE Sydney Aquarium has a snack bar midway throughout the
attraction for paying guests, and we also have food outlets in our
main foyer, which are open to paying guests and all members of the
public visiting Darling Harbour.
Is there a family room inside?
There is a family room located mid-way through SEA LIFE Sydney
Aquarium and also at the SEA LIFE Sydney Aquarium gift store.
Can children visit the attraction without supervision?
No. A child must enter the attraction with an adult (18 years
and above) for safety reasons.
How do the combo
Sydney attractions passes work?
Our combination Sydney attractions passes offer you one entry
into each of the attractions included on your chosen pass. When you
buy one of these multi attraction passes here on the SEA LIFE
Sydney Aquarium website, you will be required to select a date for
your visit. This is the date for your Sydney Aquarium visit ONLY.
From the date you select for your SEA LIFE Sydney Aquarium visit,
you will then have 30 days to visit the other attractions included
on the pass you have chosen. The reason you must visit SEA LIFE
Sydney Aquarium FIRST when you buy any multi attraction pass on
this website is because it is upon arrival at SEA LIFE Sydney
Aquarium where your tickets to the other attractions are issued to
you. The other attractions are unable to issue those tickets from
their ticketing systems. You can then use them to gain entry at the
other attraction/s on the same day as your SEA LIFE Sydney Aquarium
visit if you wish, or on a date within 30 days from that point.
Likewise, if you buy a combo Sydney attraction pass containing SEA
LIFE Sydney Aquarium on the website of one of the other attractions
(WILD LIFE Sydney Zoo, Sydney Tower Eye, Manly SEA LIFE Sanctuary
or Madame Tussauds Sydney), then you will need to visit whichever
attraction you bought the pass from first, on the date specified by
you when you made the booking. You will then have 30 days to visit
SEA LIFE Sydney Aquarium and the other attractions. Click to view and buy combo
Sydney attractions passes.
Note: If you are using our 'best price combo creator' tool, it
will find the best price for you. For example, if you select 2
Adults + 2 Children, it will take you to the Family ticket. Please
also note the 30 day visit rule shown in the combo creator does not
apply if you upgrade to the Merlin Annual Pass.
Can you swim with the animals at SEA LIFE Sydney
No, you can not swim with any of the animals at SEA LIFE
Sydney Aquarium, however you can dive with the sharks at our sister
aquarium just across the water at Manly SEA LIFE Sanctuary. Shark Dive Xtreme at
Manly SEA LIFE Sanctuary brings you face to with huge Grey
Nurse Sharks, sea turtles, stingrays and a huge variety of other
Shark Dive Xtreme is suitable for first time and certified
divers. Experienced instructors will prepare you by teaching you
the basics of SCUBA diving so you feel comfortable
and confident breathing underwater before meeting the
sharks. Find out more here
If you can't find the answer to your question in this FAQ,
please feel free to call our Contact Centre team.
Our telephone lines are open from 9am - 4pm, Monday to Friday.
The lines are closed on weekends and public holidays.
Tel: +61 2 8251 7800
Alternatively, you can ask us a question on the SEA LIFE Sydney Aquarium